Terms of Service

You must be at least 18 years of age, have the legal authority to enter into these Terms, and use the Service only in compliance with applicable laws and regulations. If you are using BevGenie on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

BevGenie is an AI-powered commercial intelligence platform designed to help beverage organizations analyze information, explore insights, and support business decision-making. The Service may include conversational AI, data exploration, analytics, document analysis, knowledge retrieval, workflow automation, reporting, and other features introduced from time to time. Features may change as the platform evolves.

To use certain features, you must create an account. You agree to provide accurate information, maintain the security of your credentials, notify us immediately of unauthorized access, and keep your account information current. You are responsible for all activity occurring under your account.

You agree not to:

• violate any law;
• upload unlawful or malicious content;
• upload malware;
• interfere with platform operations;
• reverse engineer the Service;
• scrape or harvest platform content;
• attempt unauthorized access;
• overload or disrupt infrastructure;
• circumvent security controls;
• impersonate another individual;
• use the Service to develop competing products using unauthorized methods.

ConsumerIQ reserves the right to suspend or terminate accounts engaged in prohibited activity.

You retain ownership of all information, documents, files, prompts, datasets, and other materials you submit to the Service (“Customer Content”). You grant ConsumerIQ a limited, non-exclusive license to process Customer Content solely for the purpose of providing and improving the Service for your account. ConsumerIQ does not claim ownership of Customer Content.

BevGenie uses artificial intelligence models, including technology provided by Anthropic, to generate responses and insights. AI-generated content may contain inaccuracies, may be incomplete, may not reflect current information, and should not be considered professional, legal, accounting, tax, medical, or financial advice. Users remain responsible for reviewing and validating AI-generated outputs before making material business decisions.

ConsumerIQ is committed to protecting customer information. Unless explicitly authorized by you, Customer Content is not intentionally used by ConsumerIQ to train public foundation models, is not shared with other customers, and remains logically isolated within ConsumerIQ’s systems. Our handling of personal information is described in our Privacy Policy.

Certain functionality may be identified as beta, preview, experimental, or early access. Beta features may change, may be discontinued, may contain defects, and may not be supported. ConsumerIQ has no obligation to continue providing beta functionality.

The Service, including software, interfaces, documentation, branding, trademarks, graphics, and technology, is owned by ConsumerIQ Inc. or its licensors. These Terms do not transfer ownership of the Service to you.

If you provide suggestions, comments, or ideas regarding BevGenie, you grant ConsumerIQ a perpetual, worldwide, royalty-free license to use that feedback without restriction or compensation.

The Service integrates with third-party providers, including cloud infrastructure, authentication providers, AI providers, and storage providers. ConsumerIQ is not responsible for outages or failures caused by third-party services beyond our reasonable control.

We strive to maintain reliable service but do not guarantee uninterrupted availability. Maintenance, upgrades, security events, or third-party outages may affect availability.

BevGenie offers both no-cost and paid subscription plans. Some plans include a free trial period; where a trial applies, its length is shown before you subscribe.

• Paid plans are billed on a recurring basis (for example, monthly) through our payment processor, Stripe.
• Per-seat plans are billed based on the number of active members in your organization.
• Subscriptions renew automatically for successive billing periods unless cancelled before the renewal date.
• You may upgrade, downgrade, or cancel your subscription at any time from your billing settings; changes take effect according to the terms shown at the time of the change.
• Applicable pricing and billing terms are presented before charges are incurred.

ConsumerIQ may modify features, introduce usage limits, or change the availability of free offerings. Where required, changes to pricing will be communicated in advance.

ConsumerIQ may suspend or terminate access if these Terms are violated, fraudulent activity is suspected, security risks arise, or as required by law. Users may discontinue use of the Service at any time.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, ConsumerIQ disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

To the maximum extent permitted by law, ConsumerIQ shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages. For paid services, ConsumerIQ’s aggregate liability shall not exceed the fees paid by the customer during the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply where prohibited by applicable law.

You agree to indemnify and hold harmless ConsumerIQ Inc., its officers, directors, employees, and affiliates from claims arising from your misuse of the Service, violation of these Terms, infringement of third-party rights, or unlawful Customer Content.

You agree not to use the Service in violation of United States export control or sanctions laws.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware, and you consent to the jurisdiction of those courts.

ConsumerIQ may update these Terms from time to time. Material changes will be communicated through the Service or other reasonable means. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

ConsumerIQ Inc. — BevGenie
Email: legal@consumeriq.ai